At 2010s, we take the privacy of every member seriously. This document clearly and transparently sets out how we collect, use, store and protect your personal information — so you can play with complete peace of mind.
The principles that shape how we handle the personal information of every Malaysian member
2010s only collects information that is genuinely necessary to deliver our services safely and effectively. We do not collect data that is irrelevant or in excess of the platform's operational needs. Every piece of information you provide has a clear and legitimate purpose within the context of the Malaysian online casino services we offer.
All personal data and transaction information held by 2010s is protected using 256-bit SSL encryption — the same security technology used by leading Malaysian banking institutions such as Maybank and CIMB. This means that even if an unauthorised party were to intercept your data, it cannot be read or misused without the encryption key held exclusively by 2010s.
2010s has never sold, rented, or shared members' personal information with any third party for their own marketing or business purposes, and will never do so. Your data belongs to you. We only share necessary information with service providers who are contractually bound to maintain its confidentiality and may only use it for the purposes we specify.
As a member of 2010s, you have the right to access, correct, download and request the deletion of your personal data at any time. We provide a straightforward and transparent process to allow you to exercise these rights without unnecessary bureaucratic hurdles. Please contact customer support 2010s and we will assist you within a reasonable time.
Privacy Policy 2010s was drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and its related regulations. We update this policy periodically to ensure it remains aligned with the latest developments in data protection law in Malaysia. This compliance is more than a legal obligation — it reflects our genuine commitment to our members.
You can always opt out of receiving marketing communications from 2010s at any time — no questions asked, no complicated process involved. Simply update your communication preferences in your account settings or contact our support team. One thing to note: opting out of marketing communications will not affect important operational communications such as transaction confirmations and account security notifications.
By registering for or using any of the services provided by 2010s, you agree to the collection and use of your personal information as described in this Privacy Policy. Please read this document carefully before using our platform.
This Privacy Policy describes the data protection practices 2010s and applies to all individuals who:
This Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable privacy laws in Malaysia. 2010s is the data controller responsible for all personal data collected through this platform.
This Privacy Policy should be read together with Terms & Conditions 2010s for a comprehensive understanding of the rights and responsibilities of all parties in the context of using this platform.
2010s collects various types of personal information depending on how you interact with our platform:
2010s collects your personal information through several means:
2010s uses your personal data for the following legitimate purposes:
2010s will not use your personal data for any purpose not stated in this privacy policy without first obtaining your renewed consent, or unless required to do so under applicable Malaysian law.
2010s does not sell members' personal data to any party. However, we may share information with selected parties in the following limited circumstances only:
Every third party that receives data from 2010s must sign a data protection agreement requiring them to comply with security and privacy standards that are equivalent to, or higher than, those we uphold ourselves. 2010s conducts regular reviews of all third-party partners to ensure their ongoing compliance.
2010s continually invests in security infrastructure to protect your personal data:
Although 2010s takes every reasonable technical measure to protect your data, no security system is 100% foolproof. You are also responsible for keeping your account password and login credentials secure 2010s from being exposed to unauthorised parties.
Under Malaysia's Personal Data Protection Act 2010 and the Privacy Policy of 2010s, you have the following important rights regarding your personal data:
You have the right to request a copy of the personal data that 2010s have on file about you. We will provide this information within 21 days of receiving your request, in a clear and easy-to-understand format.
If any personal data we hold about you is inaccurate or out of date, you have the right to request a correction promptly. Please contact support 2010s with the details that need to be updated and we will process your request within a reasonable timeframe.
You may request the deletion of your personal data under certain circumstances — for example, when the data is no longer needed for the purpose for which it was collected, or when you withdraw consent previously given. However, this right is not absolute and may be subject to legal obligations 2010s to retain certain data.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. When you object to processing for marketing purposes, 2010s will cease processing your data for that purpose immediately, with no penalty or adverse impact on your core services.
You have the right to receive the personal data you have provided to 2010s in a structured, machine-readable format (such as CSV or JSON), and to transfer that data to another data controller should you choose to do so.
To exercise any of the rights above, please contact the 2010s via live chat or email at [email protected], stating the right you wish to exercise and the relevant details. We may require identity verification before processing your request in order to protect your privacy from unauthorised requests.
2010s uses cookies and similar tracking technologies to enhance your experience on our platform:
Answers to the most frequently asked questions by Malaysian members about their data privacy
In today's digital world, personal data has become an incredibly valuable asset — sometimes more valuable than money itself. We have all heard stories about digital platforms selling their users' data, using it for purposes never disclosed to those users, or failing to protect it from unauthorised parties. At 2010s, we hold a firm position that this should never happen — and our commitment to member data privacy is one of the most fundamental aspects of how we conduct our business.
When you register an account at 2010s and start playing — whether you're a slots enthusiast who enjoys trying new games like Aztec Treasure, or a seasoned baccarat player who loves a session at our Playtech tables — you are entrusting us with your personal information. We take that trust extremely seriously. It is not merely a legal obligation under Malaysia's Personal Data Protection Act 2010 — it is a moral responsibility we feel duty-bound to uphold in full.
One of the things that sets 2010s from some other platforms is our transparency about how data is collected and used. We do not hide information behind lengthy, hard-to-read legal language. This Privacy Policy is written in plain, clear language so that every Malaysian member — from a university student playing on weekends to a professional unwinding after work — can understand exactly what happens to their data.
From a technical standpoint, 2010s continuously invests in its security infrastructure. 256-bit SSL encryption, real-time threat detection, strict access controls and regular security audits are not merely features that exist on paper — they are systems that are actively and fully operational at every moment to protect your data. When you make a deposit via Touch 'n Go eWallet or GrabPay, or when you withdraw your winnings via DuitNow, every one of those transactions takes place within an environment protected by layers of security that are invisible yet very real.
We also want you to know that your rights as a data subject under Malaysian law are rights we fully respect. If you wish to see what data we hold about you, you may submit a request. If you find any information that is inaccurate, you may ask for it to be corrected. If you decide to close your account and want us to delete certain data (to the extent permitted by law), we will do so. Control is in your hands — 2010s is merely the custodian of your data, not the owner.
One aspect that we find is greatly valued by our player community 2010s in Malaysia is the option to control your marketing communications. We understand that not everyone wants to receive promotional SMS or emails about the latest bonuses — and that is a choice we fully respect. Opting out of marketing communications from 2010s will not affect your access to the platform, the speed at which your withdrawals are processed, or any other aspect of your gaming experience. It simply means we will stop sending you promotional messages — and that is entirely your choice to make.
Finally, we would like to remind you that this Privacy Policy is a living document — it will continue to be updated as needed to reflect changes in our practices, the latest legal requirements, or feedback from the 2010s. We encourage you to review this document from time to time, especially when you receive notifications about significant changes. If you have any questions or concerns about your data privacy at 2010s, our Malay-speaking support team is available to assist you 24 hours a day, 7 days a week.
This Privacy Policy should be read together with Terms & Conditions and the Responsible Gambling 2010s for a comprehensive understanding of our commitments to every Malaysian member.
All games at 2010s is for adult entertainment for those aged 18 and above only. If you need assistance with gambling habits, visit our Responsible Gambling for information and support resources available in Malaysia.